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Privacy Policy


Effective Date: 1st August 2024

At Octondo, we are committed to protecting your privacy and ensuring transparency about how your data is collected, used, and safeguarded. This policy outlines our practices in compliance with GDPR, U.S. data privacy laws, and other applicable regulations.

1. Data We Collect
  • User Credentials: Required for authentication and access to the platform.
  • Pipeline Logs: Includes metadata and status information about your pipelines for operational purposes.
  • Connector Configuration: Tokens, keys, and secrets necessary for peer-to-peer communication with integrated services.
  • Usage Data: Information about your interaction with the platform, collected via tools like Google Analytics.

2. How We Use Your Data
We collect and use your data to:
  • Authenticate and manage user access to the platform.
  • Enable seamless integration and secure communication with third-party services.
  • Provide and improve platform functionality, including pipeline performance monitoring.
  • Analyze usage trends to enhance user experience.
  • Comply with legal obligations and safeguard platform security.

3. Data Sharing and Third-Party Integrations
  • AWS Integration: Octondo uses AWS services for pipeline execution and data storage. AWS’s privacy policy applies to data handled through their infrastructure.
  • Analytics: Google Analytics is used to collect usage metrics and improve platform performance. Google’s privacy policy governs data collected through their services.
  • No Selling of Data: We do not sell or rent personal data to third parties.

4. Data Retention
  • Pipeline logs are retained for 1 month by default. Users can configure retention policies to suit their needs.
  • Other personal data is retained only as long as necessary to provide services or comply with legal requirements.

5. Data Security
We implement robust security measures, including encryption, access control, and regular audits, to protect user credentials, pipeline logs, and connector configurations. However, no system is entirely secure, and users are encouraged to safeguard their credentials.

6. Your Rights
As a user, you have the right to:
  • Access, update, or delete your personal data.
  • Configure data retention for pipeline logs.
  • Opt out of data collection via Google Analytics (where applicable).
  • Lodge complaints with the relevant data protection authority.

7. Updates to This Policy
This Privacy Policy may be updated to reflect changes in our services or regulatory requirements. We encourage users to review the policy periodically.

8. Contact Us
For questions or concerns regarding this policy, please contact us via support@octondo.com